Send it back

Because this site catalogs AXV products rather than selling them, all returns, exchanges, and refund requests are managed by the seller where you placed your order. Each seller maintains its own return window, condition guidelines, and restocking policies.

To start a return, check the confirmation email or order history from the store you bought from. That receipt includes the specific steps, prepaid labels, and seller contacts needed to complete the process.

Please do not attempt to send equipment to AXV Fitness. We do not operate a return center or process payments, so items sent to us cannot be accepted, forwarded, or refunded.